Frequently Asked Questions
Everything you need to know about our products and services.
Are Maria Nila products 100% vegan and cruelty-free?
Yes, all Maria Nila products are 100% vegan and certified by PETA, Leaping Bunny, and the Vegan Society. We never test on animals and do not use any animal-derived ingredients.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our customer service team to initiate a return.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.
Are your hair care products sulfate and paraben-free?
Absolutely. All our hair care ranges are formulated without sulfates and parabens to ensure the healthiest treatment for your hair and scalp.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Klarna.